Context

Users may notice that AI responses to the same questions can become inconsistent or inaccurate after platform updates, particularly for checklist items. This can happen when backend changes affect how the AI processes and analyzes documents.

Answer

When platform updates occur, they can temporarily impact AI response accuracy in two main ways:

1. Prompt-tuning updates may cause the AI to revert to previous iterations of responses that were less accurate

2. Changes to the underlying language model can affect how the AI processes document pages and synthesizes information

If you notice inconsistent or incorrect AI responses after an update:

1. Regenerate your checklist answer by clicking the refresh 🔄 button at the bottom of the summary box

2. Use the thumbs-down feedback feature to report inaccurate answers

3. Try using the Chat feature as an alternative, which may provide more accurate responses

4. Contact support to request a checklist reprocessing if issues persist

If you continue to see inconsistencies in specific checklist items or AI responses, reach out to support at support@documentcrunch.com who can escalate the issue to the engineering team for investigation.