Set up Single Sign-On (SSO) with Document Crunch
Last updated: June 1, 2026
Background
Single Sign-On (SSO) allows your team to access Document Crunch using your organization's existing login credentials. Instead of managing separate passwords, team members can sign in through your company's identity provider (like Microsoft Entra ID or Okta). This improves security, simplifies user management, and ensures that access is automatically removed when an employee leaves your organization.
Things to Consider
Admin Access Required: You must have administrator-level permissions in both your identity provider (Microsoft Entra ID or Okta) and your organization's systems to complete the SSO setup.
Supported Identity Providers: Document Crunch supports any identity provider that uses SAML 2.0 protocol, including Microsoft Entra ID (formerly Azure AD) and Okta.
Domain-Based Routing: SSO is associated with your email domain, so users from your domain will automatically be routed to your identity provider during sign-in.
Steps
Option A: Configure SSO with Microsoft Entra ID (Azure AD)
Step 1: Access Microsoft Entra Admin Center
Go to your M365 Admin Center
On the left sidebar, under Admin Centers, click "Identity"
This will take you to the Microsoft Entra Admin Center
Step 2: Create the Application
On the left, click Applications > Enterprise applications
Click New application at the top
At the top, click Create your own application
Input a name for the app: Document Crunch
Select "Integrate any other application you don't find in the gallery"
Click Create
Step 3: Configure SAML Settings
In the app you created, on the inner left sidebar, click Single sign-on
Click SAML
Under Basic SAML Configuration, click Edit
Configure the following:
Add a new Identifier:
urn:amazon:cognito:sp:us-east-1_Ul6ipRWnUAdd a new Reply URL:
https://auth.documentcrunch.com/saml2/idpresponseUnder Sign on URL, enter:
https://app.documentcrunch.com/login
Click Save at the top
Step 4: Configure Attributes & Claims
Under Attributes & Claims, click Edit
Click Add new claim
Configure the full_name claim:
Name:
full_nameSource: Transformation
In the sidebar, select Join() in the dropdown
Under Parameter 1 > Attribute name: select
user.givennameFor Separator: enter a single space
Under Parameter 2 > Attribute name: select
user.surnameClick Add at the bottom
Click Save at the top
Step 5: Retrieve and Share Metadata URL
Under SAML Certificates, copy the App Federation Metadata Url
Send this App Federation Metadata Url to your Document Crunch account representative for configuration
Note: Document Crunch will use this URL to complete the SSO integration on the backend and enable SSO for your organization.
Option B: Configure SSO with Okta
Step 1: Create a SAML App in Okta
Go to your Okta Admin Console
In the navigation menu, expand Applications, and then choose Applications
Choose Create App Integration
In the Create a new app integration menu, choose SAML 2.0 as the Sign-in method
Choose Next
Step 2: Configure SAML Integration
On the Create SAML Integration page, under General Settings, enter the app name: Document Crunch
(Optional) Upload a logo and choose the visibility settings for your app
Choose Next
Under GENERAL, for Single sign on URL, enter:
https://auth.documentcrunch.com/saml2/idpresponseFor Audience URI (SP Entity ID), enter:
urn:amazon:cognito:sp:us-east-1_Ul6ipRWnUUnder ATTRIBUTE STATEMENTS, add a statement with the following information:
For Name, enter the SAML attribute name:
http://schemas.xmlsoap.org/ws/2005/05/identity/claims/emailaddressFor Value, enter:
user.email
For all other settings on the page, leave them as their default values or set them according to your preferences
Choose Next
Choose a feedback response for Okta Support
Choose Finish
Step 3: Assign Users to Your Okta Application
On the Assignments tab for your Okta app, for Assign, choose Assign to People
Choose Assign next to the user that you want to assign
For User Name, leave it as the user's email address
Choose Save and Go Back. Your user is assigned
Choose Done
Step 4: Get the IdP Metadata
On the Sign On tab for your Okta app, find the Identity Provider metadata Url
Click the copy button under it
Send the Identity Provider metadata Url to your Document Crunch account representative for configuration
Note: Document Crunch will configure the backend connection using this URL and notify you when SSO is ready for testing.
Finalize SSO with Document Crunch
Once you've sent your IdP Metadata URL to Document Crunch Support:
Reach out to support@documentcrunch.com to add your identity provider to the system
SSO will be enabled for your organization
Your email domain will be configured to route users to the correct identity provider during login
You'll receive confirmation when the setup is complete and ready for testing
FAQs
Can Document Crunch enforce SSO for my domain?
Yes. Once SSO is configured, it is automatically associated with your email domain. Users with email addresses from your domain will be routed to your identity provider during sign-in, ensuring consistent authentication across your organization.
What happens to existing Document Crunch users after SSO is enabled?
Existing users with email addresses matching your SSO domain will automatically use SSO for future logins. Their existing accounts and data remain intact.
Can we have multiple domains using the same SSO configuration?
Contact Document Crunch Support to discuss multi-domain SSO configurations and any specific requirements for your organization.
How do I disable SSO if needed?
Contact Document Crunch Support to disable SSO for your organization, which would then require users to set up their own individual passwords.
Note: You can reach our support team with any questions or issues at support@documentcrunch.com